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2020-02期

基于包容性设计的老年人公共出行服务设计研究

单位:广东工业大学     作者:朱银     来源:工业设计杂志     时间:2020-03-10

摘 要:在老龄化社会背景下,国内对于老年人公共出行的关注日益显现,国内学者对于老龄化人群的公共出行研究处于一个滞后的状态,主要关注于老年人的生理、心理健康程度与老年人出行机制之间的关联。文章对现有的公交乘坐过程中老年人的出行整体环境进行研究评估,基于包容性设计原则设计适老化公共生态系统,使用户、手机APP、公交内电子屏、站台电子屏等成为一个公共出行的适老化生态系统。

关键词:包容性设计;老年人;公共出行;服务设计


中图分类号:J02 文献标识码:A

文章编码:1672-7053(2020)02-0066-02


Abstract:Under the background of aging society, the public transportation for the elderly in China is increasingly concerned, and domestic scholars' research on public travel for the aging population is in a lagging state, mainly focusing on the relationship between the physiological and psychological health of the elderly and the travel mechanism of the elderly. This paper carries out a research and assessment on the overall travel environment of the elderly during the current bus ride, and designs an age-appropriate public ecosystem based on the principle of inclusive design, so that the users, mobile phone apps, electronic screens in buses, and electronic screens on platforms, etc. become an age-appropriate ecosystem for public travel.

Key Words:inclusive design; The elderly; Public travel; Service design