基于用户研究的猫用宠物家具设计
摘 要：从用户对猫用宠物家具的需求与使用情况出发，运用问卷调查和访谈，发现用户的关键共性特征，建立主流用户画像，对数量较大的用户人群进行深入研究，运用同理心地图详细记录用户的心理活动与行为活动的信息，以及对用户生活环境与生活行为进行观察，综合推理出用户的主要需求，然后采用双钻石模型对用户需求和解决方案进行梳理，提出在猫用宠物家具设计中增加种植功能的思路，围绕产品功能、造型、结构、色彩、尺寸和材质等因素进行详细设计，得到最终方案，旨在为宠物家具设计提供参考。
关键词：宠物家具；用户研究；用户画像；同理心地图；双钻石模型
中图分类号：J525 文献标识码：A
文章编码：1672-7053(2020)08-0151-03
Abstract：Starting from the user's needs and use of cat pet furniture, using questionnaire surveys and interviews to find the key common characteristics of users, establish mainstream user portraits, conduct in-depth research on a large number of user populations, and use empathy maps Record the user's psychological and behavioral activities in detail, observe the user's living environment and life behavior, comprehensively reason out the user's main needs, and then use the double diamond model to sort out user needs and solutions, and propose pets for cats The idea of adding planting function in furniture design, detailed design around product function, shape, structure, color, size and material, etc., to get the final plan, which aims to provide reference for pet furniture design.
Key Words：pet furniture; user research; Persona; empathy map; the double diamond model
