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2022-10期

基于服务设计理念的自助采摘果园服务系统设计研究

单位:中国矿业大学     作者:杨月,王菊     来源:工业设计杂志     时间:2022-10-21

摘 要:在乡村振兴背景下,休闲农业与乡村旅游业得到快速发展。为提高旅游经济在乡村经济中的比重,为乡村振兴注入新的活力,文章基于服务设计理念创新采摘果园的服务模式,构建智慧采摘果园服务系统。通过该系统使得果园相关利益者能够共创共享,提升用户体验,为其他果园自助服务模式的创新和升级提供一定的参考价值。

关键词:服务设计;自助采摘果园;用户体验;设计策略


中图分类号:TB472 文献标识码:A

文章编号:1672-7053(2022)10-0091-03


Abstract:Under the background of rural revitalization, leisure agriculture and rural tourism have developed rapidly. In order to increase the proportion of the tourism economy in the rural economy and inject new vitality into the rural revitalization, the article innovates the service mode of picking orchards based on the service design concept, and builds a service system for picking orchards. Through this system, stakeholders in the orchard can create and share together, improve the user experience, and provide a certain reference value for the innovation and upgrading of other orchard self-service models.

Key Words:Service Design; Self-help Orchard Picking; User Experience; Design Strategy