基于AHP理论的老年人腿部康养器械服务设计研究
摘 要：为了满足老年人的腿部康养需求，研究旨在优化老年人腿部康养器械的设计服务流程。首先，通过问卷调查和典型用户访谈收集分析用户需求，并运用层次分析法计算设计需求指标权重值，以此指导老年人腿部康养器械的造型设计。其次，文章引入服务设计理念，运用服务蓝图和服务系统图梳理服务流程中的系统交互关系，识别服务流程中潜在的问题和不足。将服务设计融入老年人腿部康养器械的设计开发过程中，并综合运用层次分析法进行设计指标评价，显著提升了设计过程的科学性，促使设计思维向以用户为中心的理念转变，最终产出符合老年人用户需求的产品和服务。
关键词：工业设计；服务设计；层次分析法；老年人；腿部康养
中图分类号：TB472 文献标识码：A 文章编号：1672-7053(2024)12-0037-04
Abstract：In order to meet the needs of the elderly leg health care, the study aims to optimize the design service flow of the elderly leg health care equipment. Firstly, the user needs were collected and analyzed through questionnaire survey and typical user interview, and the weight value of design demand index was calculated by Analytic Hierarchy Process to guide the modeling design of leg health care equipment for the elderly. Secondly, the paper introduces the concept of service design, uses service blueprint and service system diagram to sort out the system interaction in the service process, and identifies potential problems and deficiencies in the service process. The service design is integrated into the design and development process of leg health equipment for the elderly, and the comprehensive use of Analytic Hierarchy Process is used to evaluate the design indicators, which significantly improves the scientificity of the design process, promotes the change of design thinking to a user-centered concept, and finally produces products and services that meet the needs of elderly users.
Key Words：Industrial Design; Service Design; Analytic Hierarchy Process; The Elderly; Leg Rehabilitation
