老年用户使用在线产品的体验研究综述
摘 要：在移动互联网与中国老龄化严重的双重背景下，老年人对在线产品的体验情况已经成为了不可忽视的问题。文章对国内外近年来的关于老年人在线产品体验研究相关文献进行梳理，从老年人特征、体验影响因素、用户体验的内容、评价方法等多个方面进行总结分析，总结现有成果及不足，探求老年人在线产品体验需要进一步研究的问题，寻找新的思路与方法。
关键词：老年人；在线产品；用户体验
中图分类号：TB472 文献标识码：A
文章编码：1672-7053(2018)04-0114-03
Abstract：Under the dual background of mobile Internet and Chinese aging, the experience of online products for the elderly has become an important problem. This paper combs the literature about the online product experience of the elderly in recent years, from the characteristics of the elderly, the factors affecting the experience, the content of the user experience, the evaluation method and so on, summarizes the existing achievements and shortcomings, explores the problems that the online product experience of the elderly needs further research, and seeks new ideas and methods.
Key Words：Older persons; Online products; User Experience
